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Should You Repair It or Replace
It?
WHACK! A rock just
bounced off your windshield, leaving a dime-sized chip right in
front of your nose. Not only does it obstruct your view, but if it's
like other rock chips you've received, it'll soon sprout cracks that
spread like wildfire.
There was a time when a chip or crack in your
windshield meant certain replacement. That's no longer the case.
Modern technology makes it possible to repair windshields that would
have previously been scrapped. Not only does this save your
windshield, it also saves you money.
But be aware that even the most advanced glass
repair techniques have their limits. So if your windshield is
severely damaged, new glass may still be in your future.
Do I have to replace my windshield or can it be
repaired? Windshield repair or
replacement depends on the size, location and severity of the
damage. The majority of windshield repair shops can repair
quarter-sized rock chips and cracks up to three inches long.
Anything bigger and most places will recommend replacement.
However, some facilities use a special technique
that allows them to repair cracks up to 12 inches long. So it pays
to check around before committing to a new windshield.
Location of the damage also plays an important role
in determining your windshield's fate. Cracks at the edge of the
windshield tend to spread very quickly and can compromise the
structural integrity of the glass. If they're caught in time, they
can be repaired. But in most cases, it's usually advisable to
replace the windshield.
Also be aware that some facilities may not repair a
chip that appears directly in the driver's line of vision. Because
the repair process leaves minor distortions in the glass, some shops
prefer to replace the windshield rather than compromise the driver's
vision.
Regardless of the size and location of a chip or
crack, it's always advisable to have it repaired quickly. If you
wait some time to repair it, dirt can work its way into the damaged
area, affecting the effectiveness and clarity of the repair.
Finally, bear in mind that if your windshield took a
big enough hit, it may simply be beyond saving. Major impacts
(BIG objects) or accident damage go beyond what any repair
facility can fix. In these severe cases, replacement is a must.
How much will this cost? The cost to repair a windshield is pretty standard across
the country. A recent survey of windshield repair facilities across
the country found that costs are fairly consistent. Repairing a
single rock chip costs around $40-$50 for the first chip, then
usually $10 extra for each additional chip.
The cost to repair most cracks is about the same.
However, if the crack is longer than three inches, it may require
special treatment. Long-crack specialists typically charges about
$70 to repair a six- to twelve-inch windshield crack.
Windshield replacement costs considerably more and
varies greatly depending on the vehicle. In addition to the cost of
the windshield itself, a windshield molding kit and installation
labor must be factored into the overall replacement cost.
The difference in cost between a dealer price and an
independent glass shop is usually due to the actual glass used.
Dealers often charge more because they're using an Original
Equipment Manufacturer (OEM) windshield, which is exactly the same
as the one that originally came with the car.
Meanwhile, local automotive glass shops typically
use windshields from non-OEM suppliers. This glass is usually less
expensive, but offers quality, safety and clarity similar to the
more-expensive OEM windshield. Non-OEM glass is required to
meet or exceed the same safety standards as OEM glass.
However, all the glass shops surveyed strongly
advised that only OEM-recommended sealers and adhesives be used
during windshield replacement. Use of inferior quality urethane
could result in the windshield leaking or even becoming dislodged in
an accident.
Where do I get the work done? When it comes to repairing or replacing your windshield,
you have a number of possible options. It all depends on your
specific needs.
- Automotive glass specialist. These facilities specialize in the repair and replacement
of automotive glass. This includes not only windshields, but also
side and rear windows. Most usually attempt to repair a windshield
before recommending replacement.
- Windshield repair facility. These independent and nationally franchised shops usually
specialize in windshield repairs only. They fix chips and cracks,
but do not install new windshields.
- New car dealer. Your
local dealer can replace your windshield with an original
equipment manufacturer (OEM) windshield. Many dealers sub-contract
to mobile glass services, who come to the dealership and replace
windshields on-site. Sometimes non-OEM windshields are also
available through dealers.
- Mobile glass repair and replacement service.
Rather than go somewhere to have work
performed on your car, these services come to you
and repair or replace your windshield wherever your car is
located—at home, or even at work.
- General glass service. In addition to replacing automotive glass, these facilities
also handle sales and installation of commercial and residential
glass.
The windshield services listed above can be found in
your Yellow Pages under Glass—Auto or Windshield Repair.
Is this covered by my insurance? Windshields are covered by all of our automotive
insurance companies. But because the cost to replace a windshield is
so much higher than repairing it (four to ten times higher),
coverage is handled differently for replacement vs. repair.
If you're replacing a windshield,
your insurance company will ask you to pay your
deductible and they'll pay for the complete replacement.
However, if you're repairing the
windshield, the deal is a little sweeter. Having recognized that
it's more economical to repair a windshield than replace it,
our insurance companies may waive your deductible
and pay for the entire repair.
This arrangement encourages customers to repair
their windshields rather than replace them every time they're
chipped. It also represents a substantial savings to both you and
your insurance company over the lifetime of your policy.
On the other hand, if your windshield is in genuine
need of replacement we don't skimp, and replace it. A heavily
damaged windshield is not only difficult to look through, it's also
unsafe. The structural integrity may have been compromised and could
weaken further if it isn't replaced quickly.
Have a qualified glass specialist carefully examine
your windshield to determine whether a repair will suffice or if it
should indeed be replaced. Also remember to check with us to confirm
the terms of your coverage before committing to any windshield work.
How does windshield repair work? Windshield repair involves injection of a special resin
into the damaged area using a tool that attaches directly to the
glass. Once injected, this resin is then cured and polished to
restore the clarity and strength to the glass.
When a chip or crack occurs, it often spreads into
the windshield's inner layer of plastic, which is sandwiched between
two layers of glass. In some instances, a drill is used to make a
clean passageway to the plastic, where the resin is injected to
repair the damage.
Think of a windshield repair as first-aid that
prevents the damage from getting worse. In some cases, it may look
nearly perfect, while in others, it could still appear slightly
blemished. But in either case, a proper repair prevents the damage
from spreading.
And since every chip is unique, some will respond
more effectively to repair than others.
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Please Note:
The information contained in this Web site is provided solely as a
source of general information and resource. It is a
not a statement of contract and coverage may not apply in all
areas or circumstances. For a complete description of
coverages, always read the insurance policy, including all
endorsements.
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