Autos In The News

 

 

 
 

Automakers' Phone Numbers

 
 
Acura 1-800-382-2238
AM General 1-800-732-5493
Audi 1-800-367-2834
BMW 1-800-831-1117
Buick 1-800-521-7300
Cadillac 1-800-458-8006
Chevrolet 1-800-950-2438
Chrysler 1-800-422-4797
Dodge 1-800-423-6343
Eagle 1-800-283-7832
Ford 1-800-392-3673
Geo 1-800-438-2566
GMC 1-800-462-8782
Honda 1-800-334-6632
Hyundai 1-800-633-5151
Infiniti 1-800-826-6500
Isuzu 1-800-255-6727
Jaguar 1-800-452-4827
Kia 1-800-333-4542
Jeep 1-800-925-5337
Land Rover 1-800-346-3493
Lexus 1-800-255-3987
Lincoln 1-800-392-3673
Lotus 1-800-245-6887
Mazda 1-800-222-5500
Mercedes-Benz 1-800-222-0100
Mercury 1-800-392-3673
Mitsubishi 1-800-222-0037
Nissan 1-800-647-7263
Oldsmobile 1-800-442-6537
Plymouth 1-800-759-6688
Pontiac 1-800-762-2737
Porsche 1-800-767-7243
Saab 1-800-955-9007
Saturn 1-800-553-6000
Subaru 1-800-782-2783
Suzuki 1-800-934-0934
Toyota 1-800-331-4331
Volkswagen 1-800-444-8987
Volvo 1-800-458-1552
 
 

Talking directly with an automaker about specific needs can sometimes be the most effective way of tracking down the information you're after.

If you have a question or comment you'd like to communicate directly to an auto manufacturer, use one of the phone numbers located to the right to reach out and contact them.

Recent Automotive News Articles...

GM offers interest-free loans on all '02 models
DETROIT, Sept 19 (Reuters) - General Motors Corp. <GM.N> said on Thursday it will offer interest-free loans until Sept. 30 on all its remaining 2002 model year vehicles, following a new move by Ford Motor Co. <F.N> to lure buyers to its dealers.

     GM, the world's largest automaker, said it is now offering loans with no interest for up to five years on all its 2002 models, including its Saab cars. It also boosted cash rebates on a number of models.

     Similar offers helped boost its sales in July and August to near-record levels, and prompted much of the industry to respond with incentives of its own.

     But GM pared back on the deals earlier this month, saying it had low inventories of 2002 vehicles and wanted to focus on selling 2003 model year vehicles instead. GM Vice Chairman and Chief Financial Officer John Devine told analysts earlier this week that September's sales will not reach August's highs, in part because GM was "basically sold out" of 2002 models.

     Earlier this month, Ford said it would let customers buy 2002 model vehicles and make no payments to January 2003. Such offers had been uncommon in the auto industry. A GM spokeswoman said the automaker wanted to be competitive with the "very aggressive" programs from other makers.

WASHINGTON, Aug 14 (Reuters) - U.S. demand for crude oil and petroleum products fell in July from a year earlier, and demand was lower for the first seven months of 2002, the American Petroleum Institute said on Wednesday.

     Petroleum deliveries, not including exports, last month averaged 19.638 million barrels per day (bpd), down 1.4 percent from a year ago, API said in its monthly U.S. petroleum report.

     During the first seven months of 2002, petroleum deliveries dropped 1.3 percent from the same year-ago period to 19.514 million bpd.

     Deliveries, which are a good indicator of demand, are calculated by API to reflect petroleum products moved from refineries and bulk storage to wholesale and retail suppliers.

     Gasoline continued to be the only petroleum product in July that had positive year-on-year demand growth, rising 1.6 percentto an average 9.165 million bpd. Gasoline use is up 2.7 percent for the first seven months of this year.

     Low pump prices and growth in personal income helped push gasoline demand higher, API said.

     July demand for jet fuel was down 4.5 percent because of weakness in air travel, distillate was off 0.9 percent and residual fuel oil was down 27.4 percent as large industrial uses burned more less expensive natural gas in their boilers, API said.

     On the supply side, domestic crude oil production increased for the ninth month in a row, jumping 1.7 percent in July from ayear earlier to an average 5.848 million bpd.

     Oil output in the lower 48 states was up 1 percent, and Alaskan production posted a larger 5.5 percent year-on-year increase in July, even though the state's oil output fell below 1 million bpd for the first time since last October.

     July oil imports were down 4.2 percent to 9.135 million bpd.Total imports of crude oil and refined petroleum products fell 1.8 percent to 11.533 million bpd, the eighth straight monthly declined and the lowest level for July in five years, API said.

DETROIT, Aug 12 (Reuters) - Ford Motor Co. said on Monday it had settled a class-action lawsuit over late fees on vehicle leases for as much as $87 million, depending on claims from 1.8 million customers nationwide.

     The company said in a quarterly filing with the U.S. Securities and Exchange Commission that it had settled a class-action lawsuit filed in August 2001 in Maryland against its vehicle financing arm, Ford Credit.

     The lawsuit by two Mazda owners claimed Ford Credit's late fees on leases exceeded 6 percent, the maximum rate allowed under Maryland law.

     Ford said it mailed notices of the settlement to 1.8 million customers in July, and that if all submitted claims the maximum amount the automaker would have to pay is $80 million.

     Ford also said it agreed to pay about $7 million to the attorneys in the case; a hearing for the final approval of the settlement is set for Sept. 20.

     A Ford Credit spokesman could not immediately be reached for comment; other Ford spokespeople declined to comment. The company provided no further details about the suit in its filing.

     The company separately announced that Chief Executive Bill Ford Jr. and Chief Financial Officer Allan Gilmour had certified the company's quarterly report.

Ford to cancel Excursion after 2004 model
NEW YORK, July 31 (Reuters) - The Ford Motor Co.<F.N> has decided not to build a second generation of the Excursion sport utility vehicle, the New York Times reported Wednesday citing people close to Ford's future product program.

     The Excursion, seven feet tall and able to seat a softball team, was oft criticized as the auto industry's most visible symbol of sport utility vehicle excess, the paper said, and is expected to be discontinued at the end of the 2004 model year.

     Introduced in 1999 as a 2000 year model, the end of production will mean the Excursion lasted just one generation.

     Sarah Tatchio, a spokeswoman for Ford, declined to confirm to the Times whether the company would drop the 19-foot vehicle, which gets 10 miles a gallon, is too long to fit in many garages and takes up two conventional city parking spaces.

     She did confirm the car was part of Ford's 2003 product range.

Budget car rental files for bankruptcy
NEW YORK, July 29 (Reuters) - Car-rental company Budget Group Inc. <BDGPA.OB> succumbed to its heavy debt burden and filed for bankruptcy protection on Monday, as the recession in business travel that has plagued the sector since Sept. 11 claimed another victim.

     Budget's Chapter 11 filing followed the bankruptcy last November of rival ANC Rental Corp., parent of the Alamo Rent-A-Car and National Car Rental brands.

     Daytona Beach, Florida-based Budget, which was expected to file for bankruptcy, said it has secured $750 million of loans to pay for new cars, along with $100 million of additional funding to keep its operations running as it reorganizes.

     Budget, which faces billions of dollars of debt, filed for Chapter 11 protection in the U.S. Bankruptcy Court in Delaware.

     It listed $4.05 billion of assets and $4.33 billion of liabilities and said the bankruptcy filing covered it and some of its domestic subsidiaries.

     "Despite the success of our efforts to increase productivity and rationalize costs, the impact of Sept. 11 and the continued recession in the travel sector has left Budget Group with a level of nonvehicle debt greater than our operations can reasonably support," Budget's Chief Executive Sandy Miller said in a statement.

     Budget needed the $750 million of vehicle financing to increase and upgrade its fleet of Ford Motor Co. <F.N> vehicles to compete in the peak summer travel months.

     The company does not expect to lay off any workers or close any locations because of the bankruptcy filing, Budget spokeswoman Kimberly Mulcahy said on Monday.

     Its largest creditor is Wells Fargo & Co.'s <WFC.N> main unit Wells Fargo Bank, as trustee for about $430 million of debt, according to court papers. Most of its largest creditors are banks.

     Standard & Poor's rating agency cut its corporate credit rating for Budget Group on Monday afternoon to "D" from "SD," or selective default.

     Budget, with 6,500 car and truck rental locations worldwide, had been in talks to be bought by travel and real estate firm Cendant Corp. <CD.N> for $100 million, sources close to the talks said.

     Budget's bankruptcy filing on Monday made no mention of any deal with Cendant. A spokeswoman for Cendant said the company had no comment on the matter.

     With the $100 million of debtor-in-possession financing, Budget said day-to-day operations should remain intact as it restructures the company.

Bill to update U.S. energy policy inches forward
WASHINGTON, July 25 (Reuters) - Senate and House lawmakers today moved forward with broad energy legislation, approving language to boost energy efficiency in public buildings, help poor families pay their energy bills and raise oil production on Indian lands.

     Negotiators are racing against the clock to hammer out legislation to overhaul U.S. policy for the first time in a decade. Lawmakers have only a few weeks until Congress adjourns to tackle the controversial provisions, including proposals to drill in an Alaskan wildlife refuge, reform the U.S. electricity market and triple U.S. ethanol use.

     Republican Rep. Billy Tauzin of Louisiana, who chairs the Senate-House conference committee working on the legislation, said he wants the panel to complete its work by September 30.

     That would give the full Senate and House about a week to debate and vote on final energy legislation before Congress' scheduled October 4 adjournment.

     "This conference is moving as swiftly as possible," said Tauzin, who added that lawmakers would work "around the clock if necessary" to finish the energy bill.

     During Thursday's meeting, Republican Rep. Joe Barton of Texas unveiled a proposal to prohibit so-called "wash" electricity trades like those carried out by CMS Energy <CMS.N>, Duke Energy Corp. <DUK.N> and other firms. Wash trades are the target of several federal investigations to determine if they worsened California's power crisis of 2000-01 and if companies used the deals to inflate trading volume and influence prices.

     Negotiators on Thursday cleared 40 minor provisions of the bill that took congressional staff several weeks to work out out. Lawmakers agreed to:

     * Raise spending to help pay energy bills of poor families from the current $2 billion annually to $3.4 billion each year through 2005.

     * Boost the overall fuel mileage of the federal government's car and truck fleet by 3 miles per gallon by 2005.

     * Make permanent the U.S. emergency stockpiles of Gulf Coast crude oil and Northeast heating oil.

     * Create an office of Indian energy within the Energy Department to help site oil, gas and other energy facilities on tribal land.

     * Reduce energy use in government building by 2 percent annually through 2012.

     * Increase spending on home weatherization for poor families to $325 million in 2003, $400 million in 2004, and $500 million in 2005.

FATE OF ALASKA DRILLING UNCLEAR

     When lawmakers return in early September from their month-long summer recess, negotiators will address the bill's controversial issues.

     Tauzin ordered congressional staff to work through the summer recess to settle difficult parts of the bill related to ethanol, energy tax credits, stricter gasoline efficiency standards and climate change initiatives.

     The single most contentious issue is whether to allow drilling in the Arctic National Wildlife Refuge (ANWR).

     The Republican-led House voted to give oil companies access to the refuge in its energy bill, but the Democratic-controlled Senate agreed to keep ANWR closed to drilling.

     The Bush administration wants to tap the refuge's possibly 16 billion barrels of oil to help reduce U.S. dependence on foreign crude imports. Environmentalists argue there is not enough oil in the refuge to justify disrupting the area's polar bears, caribou and other wildlife.

     Senate Majority Leader Tom Daschle has said a final bill that allows ANWR drilling will be rejected by the Senate.

     Last week, a senior Energy Department official involved in negotiations suggested the administration may be able to accept a final bill that kept ANWR closed as long as the legislation increased overall U.S. oil and gas supplies.

U.S. automakers are expected to report 2nd-quarter profits

July 15, 2002 - For the first time in almost two years, the traditional American automakers are all expected next week to report profits from day-to-day operations in April, May and June.

But it might not last long.

Summer plant shutdowns and new-model changeovers usually cut into third-quarter production and profits.

Ford Motor Co., for one, is expected to lose money again in the July-to-September quarter, according to First Call/Thomson Financial, which surveys analysts.

Despite confidence that the automakers will post profits, stock prices took a beating all week as concerns emerged that the weak economic recovery will lead to slowing sales and that escalating incentives will continue to cut profits.

This has been especially true at General Motors Corp. It has been on a roll with strong results in quality and efficiency studies, which have helped support a strategy of aggressive discounts to boost sales.

Despite continued losses in Europe and around the world, the automaker is expected to say Tuesday that it earned $1.3 billion from operations, almost double last year's results.

Continued gains in high-profit pickup and sport-utility segments should produce $1.2 billion in profits from North American operations, according to Wendy Beale Needham, who studies the industry for Credit Suisse First Boston (CSFB). Financing arm GMAC will produce the rest.

The stock lost about 10 percent last week in part on concerns over GM's growing pension deficit. Its U.S. pension account is underfunded by $9 billion, which could more than double to $19 billion this year, says a recent analysis.

But David Bradley of J.P. Morgan Securities Inc. said those fears are overblown. At worst, they should cost stockholders $7 a share, he said, but since May, the price has fallen more than $21.

Three prominent analysts downgraded GM from buy to hold during the week, before Bradley reiterated his buy rating.

But shares fell $1.12, or 2.4 percent, to close at $46.60 Friday.

Shares at 9-year low

Ford has been hit even harder, losing almost 20 percent of its value last week alone, even as it prepares to announce its first quarterly operating profit in a year. Shares closed the week at $12.61, a nine-year low.

Ford is expected to report on Wednesday that it earned almost $500 million from operations in the quarter. Whether that is really an improvement from last year depends on what you count.

A year ago, Ford reported a loss from operations of a little more than half a billion dollars. But that included a $3-billion hit -- $2.1 billion after taxes -- to replace potentially faulty Firestone tires on pickups and sport-utility vehicles. If not for that, the Dearborn automaker would have earned about $1.5 billion.

Chrysler's turning point

The Chrysler Group had promised a break-even 2002 or a modest operating profit, and when it posted one in the first quarter, Chief Operating Officer Wolfgang Bernhard declared: "This is the turning point."

Thanks to aggressive cost-cutting, even Saul Rubin of UBS Warburg, a critic, expects the Chrysler Group to earn several hundred million dollars this year -- almost $250 million in the second quarter, before interest and taxes.

First Call does not survey analysts on their expectations for the Auburn Hills arm of DaimlerChrysler AG, which makes Dodge, Jeep and Chrysler brand vehicles.

But the parent company in Stuttgart, Germany, is expected to report growing profits thanks to the Chrysler contribution.

Rubin upgraded DaimlerChrysler from sell to hold on Friday, because the stock price had fallen to the mid-40s, where he had set his price target.

On Friday, the shares gained 5 cents to close at $44.90.

Many of Michigan's big parts makers also are seeing growing profits and falling stock prices. Delphi Corp., Visteon Corp. and ArvinMeritor Inc. all raised their profit outlooks in late June, but have seen their stock prices fall this week with the rest of the stock market. Lear Corp. and American Axle are also expected to show strong operating profits.

But stock prices are falling, in part on concerns that automakers will squeeze suppliers for further price concessions to make up for rebates given to consumers.

July 11, 2002 - Saturn service leads J.D. Power survey - Saturn, the General Motors Corp. division that pioneered no-haggle pricing and cozy customer relations, has become the first non-luxury nameplate since 1986 to score highest in the annual J.D. Power and Associates Customer Service Index. "It shows you don't have to be a luxury car make to satisfy customers," said Steve Witten of J.D. Power. The last non-luxury brand to top the list was Honda in 1986. Saturn replaced Toyota Motor Co.'s Lexus division as the nameplate with the best customer-satisfaction index. Lexus fell to No. 3 behind Nissan Motor Co.'s Infiniti division. Cadillac was ranked fourth and Volvo fifth.

DETROIT, June 27 (Reuters) - Ford Motor Co. <F.N> has recalled 250,283 Windstar minivans to fix a potentially hazardous brake problem and 25,876 cars from its Volvo subsidiary with faulty cooling fans that could trigger engine fires, U.S. auto safety regulators said on Thursday. Quality problems have dogged the world's No. 2 automaker ever since the Firestone tire crisis that erupted two years ago. The recall of the Windstar was the second announced by the U.S. National Highway Traffic Safety Administration since last month. NHTSA said the latest recall, involving 1995 and 1996 model year Windstars, was due to the improper installation of brake lines on some of the vehicles, making them susceptible to corrosion or leaks that could increase the risk of a crash. The Volvo recall involved S80 sedans produced between April 1998 and May 1999. NHTSA said the vehicles' engine cooling fans were subject to overheating in hot climates, posing the risk of a fire.

Forester gets good rating in bumper test
WASHINGTON -- Bumpers on three of four small sport-utility vehicles performed poorly in 5-m.p.h. crash tests performed by the insurance industry, according to results released Tuesday.

The 2002 models of the Honda CR-V and Land Rover Freelander performed the worst. The Honda sustained $6,607 in damage and the Freelander $6,470 in four crash tests by the Arlington, Va.-based Insurance Institute for Highway Safety. Also getting a poor rating was the 2002 Saturn VUE, which suffered $3,389 in damage.

The only vehicle in the batch to get a "good" rating was the redesigned 2003 Subaru Forester, which sustained only $1,421 in damage.

The ratings -- good, acceptable, marginal and poor -- are based on how much damage is done to the bumper and other parts of the vehicle.

The low-speed testing is designed to imitate the impacts that often occur in commuter traffic and parking lots: front- and rear-into-flat barrier, front-into-angle barrier and rear-into-pole tests.

The Freelander and the CR-V have spare tires mounted on their tailgates that extend beyond the bumper. When the vehicles were stuck from behind, the tire was driven into the rear body.

Land Rover spokesman Bill Baker said consumers like the door-mounted spare tire because it allows greater inside storage space. He said the Freelander is made of premium materials and has a complex design that makes it more expensive to repair, but the cost is comparable to other luxury vehicles.

"Our first concern with the design of any Land Rover is protection for the vehicle occupants during a crash situation," he said. "While crashworthiness, four-wheel drive system capabilities, overall utility and cost of repairs are related, occupant safety always comes first."

Honda spokesman Art Garner said: "The top priority has got to be passenger protection. In the CR-V's case, it's got the highest five-star rating that the government gives."

"We wish we had done better in the IIHS test, and we're going to take a look at that," he said, "But the top priority has got to be passenger safety and that's certainly where the CR-V shines."

The 2003 Subaru Forester owed its "good' rating to energy-absorbing foam in the front and rear bumpers. The Forester also has two aluminum bars to absorb energy, while most vehicles have just one.

GM Raises U.S. Incentives on Midsize Cars
General Motors Corp. said on Thursday it has raised cash rebates on its midsize cars by $500 to $2,500, days after reporting a surprising drop in U.S. vehicle sales for May. Sales of GM's aging lineup of midsize cars were hit hard in May, while Toyota Motor Corp. and Nissan Motor Co. Ltd. both recorded strong gains for their newly redesigned midsize cars, the Toyota Camry and the Nissan Altima. The new sales incentives include such cars as the Pontiac Grand Prix, Chevrolet Malibu, Chevrolet Impala and Buick Century. Earlier this week, GM raised rebates on its full-size pickup trucks and midsize sport-utility vehicles following poor May sales results. GM raised rebates on midsize SUVs by $750 to $1,750. Rebates on most four-door, full-size pickups were raised to $1,500 from $1,000, while rebates on other full-size pickups were raised from $2,000 to $2,500. GM's higher pickup truck and SUV rebates bring them in line with those offered by Ford Motor Co. However, Ford offers to combine rebates with cheap interest rates on loans. The Chrysler arm of DaimlerChrysler AG is offering a rebate of $1,500 on most Ram pickups, along with larger rebates on its midsize SUVs, and an extended warranty on its engines and transmissions. Reuters, June 6, 2002

U.S. Auto Sales Drop in May Despite Recovery
Automakers reported Monday that U.S. auto sales declined about 5.7 percent in May, falling well below industry forecasts and hitting their weakest pace this year as shoppers eased spending on new cars and trucks. But even as they reported sharp drops in sales, there was some good news from General Motors Corp. and Ford Motor Co. GM said it was raising its earnings outlook and Ford said it was setting its third-quarter North American production estimate at a robust 940,000 vehicles, a 16 percent increase over a year ago. Still, GM, the world's largest automaker, said its May U.S. vehicle sales dropped by a surprising 12 percent while Ford, the No. 2 automaker, reported an 11.5 percent fall in sales. With all automakers but Isuzu Motors Corp. reporting, May's sales ran at seasonally adjusted annual rate of about 15.6 million. Most industry analysts had predicted that May auto sales of cars and light trucks would come in at a seasonally adjusted annual rate of about 16.8 million vehicles, compared to a robust 16.7 million rate in the same month last year and a 17.4 million rate in April. Honda Motor Co. Ltd. and Volkswagen AG were among those reporting lower U.S. sales. High-volume automakers bucking the downward trend included the Chrysler arm of DaimlerChrysler AG , which saw U.S. sales rise 4 percent, Toyota Motor Corp. and Nissan Motor Co. Ltd. Reuters, June 3, 2002

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